Fat Jacks Diner - CALLANDER

Was in yesterday, 2nd time in a week. Last week it was busy this week we were the only people in. Ordered 4 toasties , 3 coffees and a bottle of juice. It was £50 exactly, I thought it was a bit expensive but the because the food was good last week I didn't question it. It then turned out I had been over charged. Firstly I was asked if I was ok with a cash refund and then I was told it had been put back on my card. I checked this morning and the money going out is gone but no sign of the refund. Tried calling the number on Google and Facebook but it is unavailable. Overall a bad experience compared to the first time I was in . I travelled 45 miles for this service and was not impressed. I wonder if anyone will get back to me ?

Avoid this place, over priced not value for money. Coffee, tea and 2 basic toasties £20.90. Staff looked as if they couldn’t be bothered, not even a good afternoon when walking in. Again avoid this place.

Delicious brownie and gluten-free apple and cinnamon cake with best peppermint tea I’ve tasted. Coffee excellent also my husband said. Please note under new management and only been open 3 days, but already popular and full!

Now operating under new management, Ancaster has raised its prices significantly. £5.50 for two dry scones? They've doubled in price! If you're looking to get overcharged, this is the place for you!

This coffee house is extremely comfortable! We enjoyed some delicious coffees and cakes, both served to us by cheerful and friendly staff. The restroom had a charming rustic feel, with visible pipes and a metal tub for the sink, which I actually appreciated. Everything was clean and well-maintained.