Montana's BBQ & Bar - Calgary

Waited over 45 minutes for cold food, missing ingredients. Terrible service. Very dissatisfied.

Came here with a sports team of about 20 ppl with a reservation. Service was agonizingly slow and food came out so late that people had to have their food Boxed to go without eating or risk missing their ice time. Server had no idea how to manage a team order and manager did little to help. We had to ask for them to compensate fo the inconvenience... and even so an absolute minimum was done. One order was given 10% off only when manager was hauled over for Debrief of complete shmozzle. Food mediocre. Go elsewhere for better food and faster service.

Food was mediocre. Manager is rude and they skim your scene point so watch out.

Did you know that you can draw on the table? Montana 's provide crayons so you can let your imagination run freely. My girlfriend and I wanted to try a new eatery and I pulled out the good ol ' trusty Yelp app to see what 's close by that we haven 't been to yet and before you know it Montana 's was the first to pop up, we haven 't been steakhouse so might as well. Montana 's was really busy and was understaffed, the hostess said it would take around 25-35 minutes so we didn 't mind waiting. My girlfriend had been here before so when she told me that you could draw on the table I didn 't believe her since I thought it would be for kids. But to my surprise it 's not a colouring placemat for kids to doodle on but a big brown parchment that anyone can express their inner artist. My girlfriend and I placed our orders and began playing tic-tac-toe on the parchment. From there we played a few rounds then a round of SOS and finally Connect 4 before decided to draw each other and a mirrored image. Service took a while and yes while Montana 's was pretty busy our server didn 't care as much, he gave off the I don 't want to be here mentality. He was one of the unlucky ones who had to work while his other coworkers decided to play hooky because it was a nice weather out. To start my girlfriend ordered the double-dusted chicken wings while I ordered KAPOW! Surf n turf bites. The wings looked really odd, it wasn 't breaded or straight fried more like seasoned a few times then fried. While the surf n turf was pretty interesting although I don 't understand the meaning behind their kapow because my appetizer didn 't packed a punch but nevertheless it was good. When the entrées came around that 's when things stated to change. My lady ordered the smoky chicken parm while I had the 10 oz steak cooked medium. The parm was really bland and was lacking sauce while the steak was really dry on the outside but at least it was tender on the inside. What I don 't understand was why the parm was in quotation marks. Was it really parm that they were serving or an inspiration dish? You 'll never know. Despite the fact that Montana 's was really busy they still manage to pull it through. It 's a definite +1 in my books and we will return back soon! Maybe for lunch or dinner again but who knows.

For my main course, I ordered the Southwest steak salad. When it was brought to my table, the female server quickly left without checking if I needed anything, leaving me without cutlery. It took a few minutes before another staff member noticed and provided me with what I needed. I was also told that the restaurant was out of vegetables and wet naps, which seemed disorganized. Only the female bartender showed decent customer service during my visit. When it came time to pay, I expressed my concerns to the staff, but they were not addressed to my satisfaction. Despite the increase in minimum wage over the past 6 months, I have not seen an improvement in customer service at this Montana's or any other restaurant in the Sunridge area. If there was another Montana's Cookhouse closer to my home, I would choose to dine there instead of returning to the Sunridge location.