Chinook Lounge - Calgary Canada

Continuing the Airport Lounge series of reviews maybe I should start a Yelp collection on it we find ourselves at the Chinook Lounge in YYC. This place...

Although this lounge is spacious and normally quiet, the food selection is very limited and below expectations. It's a nice place to enjoy a coffee or mixed...

The people part of the service is fine. But the cost of this lounge is really high concidering the quality and lack of the food they serve. When i visited...

Aspire needs to add more sitting capacity in the lounge as well as add more stalls in the washroom. Currently here are only 2 stalls. Also the food quality as well as selection of the food needs to be improved.

We were at the Aspire Lounge in Calgary in November 2022. We had two complimentary passes so decided to try. Upon entry we were told we needed to download the app and download the QR code on the counter. Had problems as the app wouldn 't download nor would yhe QR code. We were told to use our credit card and if we were charged 'deal with it when we got home '. We were charged and as yet have not been refunded. At the same time there were two QR codes on the counter both if which I tried several times. On of them locked my phone and I had to turn it off and reboot. The next day in Cuba we found out our bank card had been compromised...fraud alert! So we had no credit card on vacation! We are still dealing with the bank. It turns out one of the QR codes was for a fraudulent online dating website that had made several attempts to bill our credit card. Please be aware of this happening if and when you download a QR code. We will be dealing with this for awhile. We have to get a new credit card number and phone all the companies we have automatic debit with to reassign payment. Very time consuming and costly...trying to deal with it on our phone from Cuba and billing from companies that couldn 't accept payment!