Taco Bell - Caledonia

I'm not a Taco Bell kinda girl. Hubby is the yo quiero Taco Bell guy. So I was not disappointed in the customer service and hubby loves his soft shell taco Supreme. So I'll give them a benefit of the doubt. I'll be back for hubbies sake.

Twice I have tried to eat here and twice I have stood at the counter for several minutes waiting for someone to even acknowledge my presence. I timed it this morning and 5 minutes I waited. Several employees looked at me, but none said a word or even nodded that they would be right with me. This is unacceptable. I absolutely will NOT be trying again.

I have never been a part of a more unprofessional situation. I arrived before 10 PM to pick up two online orders placed more than 20 minutes prior and the lobby doors were locked. A young man came to the door to tell me that the lobby was closed and that I needed to go through the drive through (that hag 11 cars in it and was wrapped onto the road) to pick up my order. Mind you, this food conceivably should have been made and warm, getting soggy, at this time. I was hesitant, but complied. Upon getting to the window, I was told that they were only able to accept orders under $15. I responded by letting her know that I had already placed my orders online and I was just here to pick them up. She stated that due to short staffing they were not completing online orders prior to arrival in the drive-through. No problem, I mentioned the names for both of my orders. She then told me that she was only able to place one of the orders, and that I would need to return to the end of the drive-through line to complete the second order if I want it. I requested that she canceled at least one of my order so that I was not charged, and she told me “to do it myself.” After trying to problem solve, and cancel both orders to just then order my full request at the drive-through, she stated that I could just find a different Taco Bell and that I was holding up the line. I reluctantly ordered anyways, because there’s no way out of the drive-through line at this location. When I got to the window, I offered my apologies, only to be returned by saying “we will have you back in the line if you’d like anything past your first $15”. And a strong slam of the window in my face. I am usually fairly easy to please, and was willing to both re-order, and offer My apologies. Instead, I am completely disgusted by the disrespect from these employees. I understand that being short staffed can be stressful, and bad days can be had, but this behavior is unacceptable.

This place gets the job done, simple as that. I haven't had an item mess up, and it comes out pretty fast. It's nice inside, very clean. The joke around Taco Bell is that it makes you have to poop, and even for having that reputation this location manages to have a very clean bathroom that even smells nice. Employees are helpful as well, rounding out this Taco Bell to a 5 star. It's not Ruth's Chris steakhouse, but as far as Taco Bells go, this is one of the best I've been too.Vegetarian options: Their potato soft tacos are great

Food was cold, driver delivered to wrong door. I personally have had nothing but issues with my orders through Grubhub including, food quality, food prepared incorrectly and long delivery times. Switching back to doordash.