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Contribuiți la feedbackWe were told in the morning that a particular menu item was safe for a nut allergy, and that no nut products were cooked in the deep fryer. When we arrived for dinner that night and double checked we were informed macadamia crusted fish was fried in the deep fryer.we asked our waitress (who was lovely) to check what could be arranged.She passed on our enquiry to the kitchen and we heard nothing back. When we checked 15 minutes later we were told her meal had been changed to something difference without being consulted.Only after 5 of the 6 meals came out did they check about a request for the 6th meal- which then arrived 10 minutes later.When we went to pay the cashier was so rude and grumpy and we realised after we had left that we had been overcharged.Only positive is that the wait staff were lovely and very understanding and apologetic
I have been to Barnacle Bill's many time over the years but not since they moved.The food and service was just as good as it has always been. This is an excellent seafood restaurant and being right on the esplanade gives you a good view of the Cairns waterfront.
Great spot for a restaurant. Friendly staff some of whom recognise you when you visit a second and third time! Very good lunch deal that we sampled 3 times in the week we were in North Queensland. Pretty good service as well. Recommended!
The service was friendly. The food was great. My wife has an allergy and the staff went out of their way to make sure her meal was suitable. I asked for a variation to the meal as set out in the menu. No problem at all. Even though the restaurant was busy, the staff were attentive all the time, checking that everything was satisfactory. Sitting outside, facing the sea, on a balmy Cairns evening made it a wonderful experience and, if you order between 5pm and 6pm, you get 20% off your bill.
We were here with a group of people and most of us enjoyed our food, the scallops were delicious, probably the best I have had but the tempura prawns were pasty, I did think it was a little expensive for what we were served. The service was up beat and friendly and very good at the start of the evening but got a bit slacker as the evening went on. Also one of my pet hates and something I think is extremely rude, they cleared away the table when I was still eating so I felt extremely rushed, I will give it another go as this was the first time I had been for many years.