A' Castellana, Pizzeria - Caccamo

After being a customer of this restaurant since end 2018 on a regular basis, yesterday was the last time we dined at La Castellana. The staff has a hard time smiling and are not welcoming (we ordered in Italian, so there was no language issue of not understanding). We had pizza, although tasty, the crust was hard as rock and very difficult to cut. When we mentioned this to the waiter he shrugged. There was no response from his supervisor (we saw the waiter telling him, but no reaction). Our conclusion is that there are many other pizzerias around where you’re served with a smile and that’s where we’ll be going in future.

We stayed in Caccamo and visited the restaurant twice. If I was writing the review after the first time, it would be 5 stars without a doubt. The food (veal rolls, sausage, pizza was delicious, the service was fast (which is not for granted in Italy! , the cannoli for dessert were exceptional. There is a menu in English with a lot of local specialities. The staff speaks basic English, so we can talk to them in a mix of English and Italian. However, when we visited again couple of days later, everything was much worth. The meat was overcooked and undersalted, the service was slow and the waiter (or the pizzaiolo just forgot about our son's pizza and he was very very hungry and had to sit and wait for a long time.

I haven't been a castellana for years, and I have to say that I remembered it much better. attention is not consumed badly at all, but the quantities have reduced considerably, is that due to the fixed Easter lunch menu? I don't know, but the chestnut came to get the real food of the past, now or at least this time I feel like I don't say it anymore. always super rustic environment, very helpful staff, but food absolutely on average.

Returned after a long time we were very satisfied. this time it was the turn of the experience of pork stylus to repeat

We ate here twice over a period of two weeks and I am not sure why. It was relatively convenient for us and the first time I wondered why our experience was so different from those mentioned on TripAdvisor but having eaten there twice I have to say the experience was the same both times. So the service is pretty appalling. Apart from the man who takes your order, most of the waitresses are rude including slamming down drinks and generally looking sullen. We were put on the worst table in the house in an empty restaurant. The food isn’t great either. We have had cold food, food that came with ingredients not listed on the menu and none of it was really that great. And yet the place fills up quickly .... I guess you get a better service if you are local or Italian. I would suggest avoid if you are a tourist