Popeyes Louisiana Kitchen - Cabot

Popcorn shrimp was overcooked. Could not eat it at all. My order was incorrect when I got home. I waited for my food for a very long time.

If I get all my food it's good but I have been here a few times and every time my order has been messed up in some way, whether it's they forgot one thing or I got spicy and I ordered mild. I will say the food I get is good. Just don't get it all the time. Double check everything in your order before you leave.

The WORST PLACE IN CABOT. Went in placed our order set down after we cleaned off the table which was fifty. Then the person come over to tell us they forgot to start our order 15 minutes later he came back and said they gave our order away to someone else as the cooks were laughing about it In our view we asked for a refund. The manager acted annoyed with us as she gave us a refund. DONT EVER GO HERE.

Ok. So I have held my tongue for the last time with this location. Drove past several other restaurants in town to go and eat chicken from this location. Went inside and ordered my food and I’m watching the lady that took my order fill up drive thru orders for chicken. After I wait around for 10 minutes or so, I’m asked if it would be possible for me to wait another 10 minutes for spicy or if I would just take mild. I say I’ll go ahead and get mild, because I’m on my lunch break and they tell me all they have is 1 breast and all wings. I asked for legs and no. The STORE MANAGER is up front and says “if you’ll wait, you’ll get spicy”. I stated that I didn’t have time and drove from quite a ways out to get the chicken. She walks away and goes behind the cook rack and says “people are just being so rude today”. What the heck? When did it become ok to blame a customer for your business not having what I ordered? Walk a customer due to something going on in your life?! I then asked the cashier just to refund me because I was not going to have this manager talk to her employees about me being “rude”. The cashier shorted me what I paid, so I asked for the rest and left. Someone needs to be aware that the customer is paying for your food and services. You don’t just walk customers!! I deal with these customers daily in my line of business and I fully expect great customer service from all of my employees, especially the manager. I’m sure they are running your business away. I have never been so disappointed with a company in my life. Looks like the new Chic Fil A will be my go to now. Thanks if you’re reading this.

I ordered a chicken sandwich. It was so good. I could have eaten another one.?