Racconto Lounge - Bury

Never been to Bury , let alone here and it didn't disappoint... great atmosphere, welcoming staff and delicious food! Deco, seating, styling, all really good.

Ive been here many times but this evening I decided to try the shakshuka and I was very disappointed . It seemed like a bit of tinned tomato’s with hard chick peas , herbs and the Best Buy was the poached eggs but £9.95 for this small side dish . The app wouldn’t work for me so I had to order at the bar and felt ignored while the staff dealt with app orders

We were in Bury for a few days visiting family and the weather was beautiful , we live on the Wirral and frequently visit Brasco lounge in Liverpool of the same chain , which we love. We actually visited Racconto lounge 3 times on our visit , first time we had a brunch of bacon and egg muffin , which we really enjoyed (although the bacon was very salty) The next day we came back and had a lounge breakfast , and the following day we brought my husbands mum , and drank cups of tea while resting from shopping . We enjoyed all the meals , and its lovely inside , although we ate on the terrace in the sunshine and we found all the staff very pleasant and friendly . But..... we had 2 things let it down for us . Firstly on each occasion , the service was extremely slow, when we had breakfast , it wasn't very busy , but we waited ages , although our tea was brought out well before the food , meaning we then had no drinks to go with the food . The second problem was , after waiting ages , we had to send the breakfast back as it was really cold , and it seemed like it had been sat waiting , almost as long as we had , the bacon on both the breakfast muffin and the breakfast was really , really salty also. None of this would put us off , as we enjoyed the dining experience overall , but if you are in a rush , i really wouldn't recommend eating here , as the wait was alot longer than expected every time .

Absolutely shocking service by the man with the tattoo on his neck. Spoke to us and another couple of elderly ladies with attitude. Came to treat my friend before he goes to Christie’s for chemo and this is the attitude we were met with. The girl serving wasn’t the most friendliest and had no chat. Why choose a job in hospitality if you don’t speak to people. We wasn’t seated for ages and seen several people wait for ages to be seen to and the place was quite. I won’t be coming back

It's not as good as it used to be. Have been going since it opened and portion sizes used to be decent. Prices have now gone up which is understandable as everywhere is the same but with that portions seem to have shrunk. Friends ordered the bang bang chicken and they got half a fillet each (3 strips of chicken) on top of their noodles. We were all still hungry when we had finished. I used to go quite often but definitely won't be my place of choice anymore. It's a shame as the food is tasty and the staff are lovely but there's just not enough food for the price.