Queen Anne - Bury

Visited on Sunday 28th January for a family celebration, 8 adults and 1 dog. Service was great, staff friendly and helpful. Food was excellent, starters, mains and dessert’s. We were all really pleased with the food and drinks. Great atmosphere. Will definitely be back again

I attended this venue for a family gathering as in the past it has been ok. This time, it was very different. We were asked to pre-order food as there were quite a few of us, including children. That was done several days before attending. On arrival, the room was ready for us. There was no where to hang coats, which was annoying, which left it messy. Food: It was arranged for the kids' mains to come out first, then the adults starts to follow. That was not what happened. Instead, it was kids' mains, adult mains, kids' deserts, adults starts, adult desert. In total, we asked for the food to come out at 5 pm, and in reality, it started coming out at 6.30pm for the very iritated kid's and the last lot came out at 8pm. After all the waiting, the food was very disappointing and not as described on the menu. A relative had king prawns, and he said they were inedible due to the amount of oil they were sitting in. Staffing was terrible, with no explanation as to why everything was running so far behind, not a friendly smile to be seen by anyone working there. Food tasted microwaved and rushed, fair to say I won't be returning.

Truly awful service and food. Table reserved for 1.00pm. We arrived early but waited for 30 minutes to order and a further hour for the main course. Most of us ordered Christmas lunch, portions all over the place, some with 4 roast potatoes, some with one, some with hardly any veg, some with no stuffing. We had to ask for more, and complained. At no point was there an apology for the quality of the food or the delay. We finished the main course at which point the waitress told us we would have to vacate the table because it was booked again for 3.00. She did not seem to understand our frustration that : 1. We had not been told when booking that we would have to vacate at 3.00 W. We were only still there because it had taken them an hour and a half to serve us 3. We were not even offered the chance to order a dessert because they wanted the table. Again, no hint of an apology. Throughout, the staff appeared unaware/unconcerned about anything that was going on. Finally, to add insult to injury we were given discount cards for future visits!! Never again!

Bland, cold, tasteless food, we have been many times before and this was the 1st time we brought extended family. None of us enjoyed the meal. So disappointed as the food was just awful this time

Recommended by friend. Not disappointed. Nice welcome from landlady and young lady that served us. We traveled up from Manchester eye hospital and as my husband could not see due to eye drops decided on Queen Ann near home. Meal was served on hot plates which was a nice change from other places. Really excellent service and same of food. Will be going again. Well done. Chips were not frozen they were fresh and the jacket potato was hot right through. Sea bass my husband is still raving about it.