Tim Hortons - Burlington

As a manager in the mall, I was appalled by the poor service at this restaurant. The employees seemed unhappy and never smiled. From the mistakes in orders to ignoring customers and unprofessional behavior, it was a terrible experience. One employee even rudely asked me what I wanted. It seemed like there was no training provided to the staff. I would give this place a 0 out of 5 rating if I could. I will never return and would recommend going to Starbucks or Second Cup instead. Don't waste your time at this place.

The lines are long, but the coffee is decent. It would be great if the service was faster for a simple cup of coffee. The place is clean and the staff is very friendly.

The service at this restaurant is consistently of a high standard, as expected. They offer fresh coffee and delicious snacks that are perfect for grabbing on-the-go while you're out shopping.

Coffee and donut!! Best everywhere!! I miss this place already!! Luckily they had one at Toronto Airport!! There are so many places to eat in the Mapleview Mall and Tim Hortons is just one of these places. Enjoy!

These outlets that are set up in shopping malls are designed to put customers through the line as fast as possible, and this one is no different. Orderly lineup, quick service, reasonable pricing. Great for a coffee and quick snack.