Swiss Chalet Rotisserie & Grill

I ordered takeout tonight and got the Canuck sandwich with a salad. It was a huge, sloppy, disappointing mess. The chicken was overly dry and overcooked.

I ordered three special meals from a restaurant using Skip The Dishes, two of which were supposed to come with salads. However, when my order arrived, it was missing the salads and chocolates that were supposed to be included, which was disappointing as they are an important part of the meal experience.

Hailing from Buffalo, NY, this restaurant is conveniently located just a straight drive down the QEW from the Lewiston-Queenston Bridge. It is situated close to the Burlington Ikea, approximately 8 minutes away.

Waited 8 minutes to be served. Two waitresses kept moving around area but completely ignored us. Finally we got up to leave. We asked to speak to the manager but when she came out, she acted like she didn't care if we stayed or left. I asked for her name and the owner's and reluctantly she finally said hers was Stephanie and the owner was Paulos. She refused to write it down so I asked for pen and paper. She said,I can give you a crayon. This woman is a piece of work and if she is the best Swiss chalet can hire, then Swiss chalet brant st is not a place for us. A sidebar, the young hostess said she was so sorry and that she totally understood and wished us a good night. This particular Swiss chalet has terrible food, unclean, the window was caked in dirt, and very rude managers. Go to Nandos in the same plaza. Avoid this place. Not worth it.

No one at the front counter to greet us, waitress showed complete indifference, food was not up to Swiss Chalet expectations and the bill was not right. No wonder the place was so, so quiet on this supper time visit.