Subway - Burlington

Poor built sandwich, the lady was looking at me like she have tried to make her alone. And the other Indian guy in the back was sitting and was looking straight to me making me to leave. ?

We placed an order in the app but when we got there they said they didn’t have it. I provided the online paid receipt that I received after placing the order but the lady behind the counter said she will not make the order until it prints off behind the counter. Well, I showed her my paid online receipt with complete order along with the text of the charge to my credit card from my bank for the order. She had me step aside and wait. Then about 10 minutes later she comes back and says still no print off and she will not make it. I asked to speak to a manager and of course she said he’s out of town. She did not have a name tag on but she is the one who is always there. She doesn’t speak good English and is very rude. This location skimps on toppings and we know that but decided to go there today because it is close to home. Anyway, I asked how do I get my money back and she told me to call corporate and call my bank. Needless to say they lost us as customers. Be aware they have no problem taking your money but wont give you the food you have a paid receipt for if it doesn’t print off behind thier counter.

Food is mid, service is pretty awful. They keep messing up orders on purpose clearly. If you go here a lot and get the same thing orders shouldn’t be messed up. Read the ticket and what it says to put on it, that’s it right?

Kuntcky number one subwayAusome serviceVery good fresh meat n

These guys are great. They're always friendly. Food is aways Great! Very! Highly