Pilot Travel Center - burg

Go across the freeway to flying J. They have employees that are nice, courteous, and talk to you. Pilot put in self checkout that is worthless but their employees are the same. Live in Austinburg and stopped at Pilot regularly. Tried again just now and waited for help with no one in line. She stood there acting like on the phone and was not and rudely asked what do you want. Place is horrible

No greatings, no happy faces, and not much of the help. Perhaps it was late, and everyone wasn't in the mood to work except gentlemen in the subway

Still remodeling but good Except one lady who work at night and wear pink t shirts

I liked another truck stop with a large free parking lot, food from Subway, Dunkin Donuts, Taco Bell and McDonald's within a 2-minute walk. Overall a nice place, clean, friendly staff and no queues...

Bathrooms were clean, staff were very nice and lot is spacious and has ample truck parking, and if it happens to be full there is a flying j on the other side of the interstate. Subway is closed and building is under construction.