Tim Hortons - Buffalo

Ordered a small iced coffee w/2 cream received a glass of milk. Not an oz of coffee. This location was running well after their relaunch but seems like they went back to their old ways.

Had to ask multiple times to get something through the drive through. Food was poorly made where the drinks aren’t mixed properly and is half melted when you get it. The toast are cold. Taste like left overs. Employees where cold and looked like we where wasting their time when they chose to work there. If you think you’re getting paid poorly go give your manager or whomever an attitude. We customers are just there to get food. If you don’t want to work there go find work elsewhere. No manners and just overall doesn’t live up to standards. Unpleasant experience. Need to stop hiring people who have no motivation to work