Tim Hortons - Buffalo

I recently visited a restaurant and had a mixed experience. The line was quite long, and while I was waiting, I noticed the manager standing by the other register. I really needed to use the bathroom, but I had to wait in line to do so. It was a bit frustrating! I couldn't understand why there were two registers when only one was open, especially with the manager just standing by the other one. On the bright side, the coffee was really good, which I appreciated.

Always very friendly and a cozy atmosphere. very clean and modern, has a beautiful kamin where they can sit and drink a cup hot kakao and have a cookie. Food: 3/5

"I enjoy food, but I have diabetes and follow a Muslim diet. I'm looking for options that are either low-sugar or regular. Unfortunately, I wasn't able to find anything suitable on the menu. I ended up just having a simple coffee without sugar. I'm also curious if the food offered is halal."

They close at 10, went at 9:15 and only asked for the bagels. the girl was super rude and said that they did not make any food because they soon close. there are 45 minutes to close, and a bagel takes like 3 minutes to make?

The service was prompt and courteous. The only concern I have is that hot coffee cups don't automatically come with sleeves. Those cups can get very hot, and it shouldn't be something customers have to request. I recommend looking into cup vendors that provide thicker, more heat-resistant cups that don’t require sleeves. Thanks again; we really enjoyed our brunch!