Jersey Mike's Subs - Buena Park

We have ordered from this location many times since it opened but the last 2 times we got food that we would not eat. The dryest cheesesteak and buffalo chicken sub ever with unmelted cheese. I called the store to get them remade, returned with thesandwiches where the manager on duty came out to refund my money without anything remotely like an apology. When I commented hetold me it was because there was nothing wrong with the sandwich. I'm sorry I expect something other than a dry sandwich. Idon't think it's too much to ask to get my items as expected and previously received from jersey Mike's -not dry! Sodisappointed and won't be back.

Portions on tub (mobile) orders are hit or miss... Staff should be trained in what a full serving should look like. I go here once or twice a week and even though most times I come my order is perfect, a couple times I'll end up with a tub that lookslike a half order.. Which I don't understand, given I order the same thing every time.. Pickup times are reasonable, foodalways tastes great. Should consider getting some to-go packets of vinegar.

They often won’t accept online or mobile orders. I used to work at this location, and during my time there, that would have been unacceptable. If it’s too busy, they should hire more staff, because it’s absurd to travel from city to city just for a sandwich. So much for being "A Sub Above."

I've had a wonderful experience every time I've visited this restaurant. The staff always greets me warmly and provides excellent service. The subs are fantastic, and the team is exceptional. However, I do wish the air conditioning was more effective, as it can get quite warm inside, and I feel for the staff. Overall, I give it an A+!

This place is my favorite spot. I either call in my order, use the app, or order in person. They offer multiple ways to place an order, and they always deliver. I've never had an issue with my sandwich. Thank you!