Spread Bagelry - BRYN MAWR

Food was wonderful! With great prices, I ordered through doordash. Did get it not so hot bit I don't live close and well that wouldn't be their fault anyways.

This place used to be really good. Went today for the first time in a few months. Poorly assembled barely toasted. Nova Classic. Thick red onion slices. It’s not a cheap sandwich. It’s a treat. Won’t be returning.

Went there today for first time, ordered a salted egg bagel, toasted, with bacon-maple cream cheese. Sounded like it would be good, but after leaving and opening the wrapper I discovered a bagel hidden in a pound of some sort of goo. The texture taste was ok, like just ok, better than Dunkin’ I guess. The mess was insane, 90% of the cream cheese was scraped off and I still had too much, got everywhere. Pass

Ordered and prepaid on line for a brunch. When I arrived the order wasn’t recognized or ready. Luckily the guy behind the counter was on the ball and pulled my order and the had everything that we ordered. Sticking with donuts and pasteries for next time.

I don’t know what happened to this place… but is has been on a steady decline for the past two three years. Yes, I do understand that this correlates to the Pandemic, and that very well may be the reason, but I’m going to modify my patronage to only include the good, and avoid everything else.First and foremost, the bagels are solid performers. They look and taste great. The bagel bakers here should get a raise. I’ve never had a bad bagel here. Always a great crust and chewy insides.Get your bulk bagels to go, and you can’t lose.Everything else needs work.Their bagel sandwiches look like they were made by angry people that hate their job. Stuff piled on lopsidedly, cheese everywhere, and then cut as if someone did it with a two handed axe. Sloppy.Prices are way way off the charts. No reason to pay $33 for two sandwiches and two canned coffees.And, the most frustrating part of my recent experiences they turn off online ordering randomly. You don't know until you check out. Which is a waste of everyone's time. Tell me you are closed up front.The entire point of an online ordering system is to reduce the load on the staff and to make sure there is no mistake in communicating what I want in my order. I typed it in… so it is exactly what I want. If there is a problem in what I’m handed, it is clear where the breakdown was it would be my fault because I typed it in incorrectly.You need to work on yourself a little. Fix these things and you can go back to your 5 star position in my mind. Stay this way, and you are relegated to just being a bulk bagel shop. Which, honestly isn’t terrible just not what you wanted to be.And, you need to pay your people more.You have a lot of stones to ask for an 18%, 20%, or 25% tip as the default options in your point of sale system. I paid $33 for two breakfast sandwiches already you don’t get $9 more because you put it in a bag and left it on the counter for me to look through.Pivot. Become better.