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Contribuiți la feedbackJust had a delivery, the food was cold and disgusting. Under cooked rice and just horrible. I have thrown my meal in the bin. Shocking! Go elsewhere for a decent takeaway.
PLEASE SHARE….. DO NOT ORDER. ORIENTAL INN AT Beeston, High Road Website had incorrect prices, when calling they said they didn’t know how to change this. Website said 45 mins delivery. When calling 30 mins after they said out for collection was told definitely on its way and with the driver. 30 mins pass again to be told the Beeston branch is closed and they are operating from Nottingham City Centre. Another 20 mins. We call again to be told they have no drivers are sending orders in taxis. We offered to go and pick up to be told nowhere to pick up from? Called back after deciding we need to order and collect from elsewhere and asking for a refund to be hung up on. If they had been honest from the beginning I wouldn’t be so annoyed and wouldn’t be asking people to share this post as Beeston updated won’t let me share to let people know and so they can go elsewhere and collect if there is a problem with drivers. We now have to request a refund through our bank. So annoyed that they were not honest from the beginning!
We ordered from here as our usual outlet was closed and the food was absolutely shocking. The beef in black bean sauce smelt like a drain and tasted absolutely disgusting. The meat was very low quality. Unfortunately, the whole meal ended up in the bin and we ended up ordering a replacement from another restaurant, Lucky Restaurant (highly recommend). I sent a message via Facebook as soon as we had this experience to tell them of our experience and they were not apologetic in the slightest. Just proceeded to tell me I was wrong and the 'food was cooked fresh every day ' and nobody else had complained that evening. Clearly they think we were lying. Terrible, rude service on top of a terrible meal. If I could give 0 stars I would.
Ribs had no meat on them, spring rolls weren't very nice. Only went here as our usual was closed for Chinese new year. Never ever again.
I ordered some food from this takeaway through the ‘Just Eat’ app and once again had an excellent meal. Just ordered Lemon Chicken, Sweet Sour Chicken with Rice. The food arrived pipping hot and tasted really good. Arrived before the due time which was also excellent. A great local Chinese.