Firehouse Subs Brown Deer Marketplace

This is my second time coming here. The first time was OK but I decided to try it again to see if I’ll like it better this time I ordered my food and I’m thinking everything is OK I get home my sandwiches are crumbled up all sloppy like somebody just manhandled it. I ordered a veggie sub because I don’t eat meat. when I opened the sub it’s like she threw a whole jar of mushrooms on it like pure mushrooms I don’t even see any other vegetable on the sandwich but mushrooms I’m very annoying that I sat here and spent almost $15 on a combo meal and my stuff is not right. I literally threw it in the garbage because I was so disgusted and almost threw up because of the excessive amount of mushrooms on it mayo tasted old smh !!! I did not want to eat that so I basically wasted my money and time I wasn’t in a rush so my sandwich didn’t have to be made all sloppy like that . so ridiculous ….The picture speaks for itself. I don’t think I’ll be coming back here …. Very disappointed

I recently came here again and couldn’t really enjoy my sub. I spoke to the manager Jasmine she was so nice with helping me resolve the issue !! I appreciate her for calling because no food place has ever called to help me resolve an issue she as very understanding and helpful so I give 5 stars to that !!! Great consumer service !!!! And she was super sweet and I appreciate her for taking the time to reach out to me !! : restaurant is super clean !!

You can always tell when someone doesn't like there job!!! Especially when you go in to order to go, they read back to you what you orderded. Only for you to get home your order in NOT correct!!

The two ladies working tonight (12/15) were so kind and efficient, the food got out fast and the sandwich was BOMB!

Closed at 7:50pm. I drove 15 minutes to get here and never expected the place to be closed.