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Contribuiți la feedbackToday, I ordered a Chicken/Steak Salad, chips and queso, with a side of guacamole. The total was $29.50 since the steak costs $19. Instead, I received a carnitas bowl—no queso and no guacamole. My entire order was printed on a receipt taped to the bag, yet they still gave me someone else’s bowl. There wasn’t even a label on the bowl to indicate the type of protein, which is a simple step that could prevent such mix-ups. It’s clear they’re skipping important steps and being careless. If I had the time and energy, I’d share screenshots of my order history along with the refunds Chipotle has had to issue due to their mistakes. This is frustrating; they really need to step up their game.
I can't wait for more Chipotle locations to open in my area because this one deserves zero stars. On multiple occasions, the rice has been crunchy, and once I received guacamole that was half brown when it arrived (it didn't take long to get to me, so I know it left the store that way). This location really needs to retrain its staff. Thankfully, two more locations are set to open nearby, and I hope they’ll be available on my delivery apps.
I think Mondays might not be the best day for this restaurant. The white rice was undercooked, which was disappointing. Additionally, only getting one spoonful of meat is not acceptable, especially since I ordered chicken. They really need to improve their service at this location.
Placed an online order just for it to be cancelled after an hour wait. what a ?great? service especially for such high prices for a half filled bowl of food. why is chipotle even a thing at this point
This Chipotle had good food and friendly staff. The staff were really kind and one worker named Mimi even complimented my hair, which really made my day. The food was pretty fresh, flavorful, and the waiting line was not super long. Its really good for a quick healthy lunch if you live nearby, especially because the only alternatives are fast food around Flatbush and Nostrand Ave.
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