Caribou Coffee - Brooklyn Park

Always a pleasant experience at this location. Thanks!

I’ve visited this location quite a few times and have recently learned I’ve been getting screwed. I ask for a decaf coffee and instead they offer a decaf americano because there is no decaf brewed. I was okay with it until I realized that they are charging me extra because they don’t want to brew decaf. If it was closer to the end of the day where a pot of decaf would go to waste, I’d understand. But this is always in the morning.For medical reasons, I don’t drink regular coffee. So I have to shell out an extra 30 cents each time because they’re too inconsiderate and/or lazy to make decaf. 30 cents doesn’t sound like much, but it adds up.I received one of those email surveys and let them know what happens and my thoughts and asked to be contacted. Never heard a word. The staff is very nice so I don’t know if it’s management telling them not to make decaf. Until something changes, I’ll be shopping with a business who cares like Starbucks.

Always love going to this caribou!! employee's are always kind and quick. i don't think i've ever had a bad experience here!!

Always super friendly staff and never seem to mind when I get all mixed up??

Purchase coffee this morning and asked for an extra hot latte and when I got to work it was cold. What makes me more angry is that I was kind enough to leave a tip only to find out how unsatisfactory this trip was . Now I’m at work with cold coffee, very disappointed. Reason not to tip.