El Caridad - BRONX

The restaurant was fine the only thing that I can say is they sent the wrong soda this was the second time they did that but besides that everything else was fine

The food I had today was incredible! The flavors were fantastic, and everything was so fresh. I ordered the grilled pork chops, and they were absolutely delicious!

The ginger ale I ordered was missing, and when I called the restaurant, the issue wasn't resolved. I had requested a call or text when my food arrived, but I had no idea it had come until I checked on it myself almost 10 minutes later.

I attempted to call in an order at my local restaurant, but only one or two staff members could speak English. It raises the question: who is this restaurant serving? It's really disappointing, especially since we are in America, in the Bronx. Normally, the food is good, but this experience was upsetting.

Considering on where it's located the service is top notch! Parking is rough regardless of the day you stop by. It is always packed because the food is that good. I ordered delivery and waited just about an hour and the food was still burning hot when it arrived. It was a group of people so the order is extensive overall the entire order was 5 stars and surpassed my expectations. The food was absolutely delicious. It made me feel like I was at home with my grandma once more. The espagetti was a little on the salty side but nothing the yuca couldn't cut!