Arby's - Broken Arrow

Every once in awhile you go to a place and get superiors service. Today was that day for me with the gentleman that took our order through this Arby;s drive through. I wish I had his name but it was at 11:30am February 22, He went out of his way to give us great service. Well done.

Plan ahead, because you will be waiting.No matter what you order, you will always need to 'just pull around the corner '.And in about 15 to 20 minutes we will bring your order right to your car.

This particular Arby's has gone South the last few months. My favorite the crispy hot fish sandwich is no longer hot or crispy.

I ordered 2 beef and cheddar for 7.00 and when I got home there wasn't even enough meat on both sandwiches to make one. Why offer specials if you take half the meat off. I won't order it again.

Tried the new hamburger. The purple onions great. All veggies fresh. Nice tomatoes, pickles lettuce. The meat was thick, flavorful.The special sauce (thousand islandish) tasted good BUT way to much sauce. It was placed on both sides of the cold, fresh, untoasted bun. It was a slimy mess.Upon unwrapping the foil paper of the Burger, there was sauce all over the paper. There was no clean place to pick it up. I used many napkins had to go get more to hold the Burger. I will never order the hamburger again. It was horrible messy.The Staff was kind, professional, considerate, nice. The restaurant immaculately clean, the experience was good. I will stick to their marvelous Arby sandwiches. They are not broken. They do not need to be fixed, no additions to the menu, please.