Trutea - Broad Channel

Ordered: Large brown sugar milk tea with tapioca pearls. Recommendation: Cashier did not ask for ice or sugar level, which seems to be the norm at most places in the city. If you're not a fan of 100% sugar like myself, remember to ask because they won't ask you like other boba places. Overall: A bit pricy, good drink selection. The pictures of the food looked good but that wasn't why I was stopping in. There were no other customers when I walked in at 6 PM so the cashier seemed bored. It's coo … – show

Finally a good bubble tea place near Union square! So good!

One of the worst customer service experience. The woman working at the front cashier is beyond rude. She seems like she does not want to be there. She made a bubble tea for me with a thick syrup from the boba and was so sloppy about it. Then she proceeded to slam things around reached over me and angrily threw tea in the garbage. It was downright scary. I am surprised Trutea would hire someone like this to work there. Very bad customer service.

Pretty decent boba! Got the yakult peach tea and it was refreshing. Boba is also nice and chewy.

A bit pricey, but good boba and really sweet employees.