Moshimo - Brighton

Awful customer service. Their terms and conditions for booking a table are unclear and misleading, had a group dinner and multiple people had food spilt on them by staff, poor attention to diners, we were left waiting almost an hour for food. Then we had an extortionate service charge added to the bill which we had to prove we would like removed, and then finally when we received a surprise additional charge to our bank account a few days later and we called to ask what this was for, we were shouted at down the phone by a rude employee stating that this was a small family-business and that its tough and we should just cough up £50. Great look Moshimo. Won 't be coming back again.

Always great food, service and value. The service makes it the best mainstream Japanese in Brighton and the Omakase boats are great

Wow. Blown away with the vegan options. Shared 3 big dishes all were awesome! Wish this was in my town. Will definitely visit next trip to Brighton!

I've been to Moshimo many times but was really disappointed with the most recent visit (at 730 on a Saturday night) as things seen to have gone downhill rapidly. We like to sit at the conveyor belt as it gives you a lot of choice and the chance to sample a lot of different things. This time there was almost nothing on the conveyor belt and nothing was added in the hour we were there the couple next to us said it was the same for them. Disinterested staff didn't let us know this was happening though they must have been aware but didn't mention it when they seated us there. The food we did order was OK but the length of time it took to bring our drinks and chopsticks was excessive. The few plates i did manage to try from the conveyor belt were lukewarm, which they shouldn't have been, or tasted like they had been there some time (the desserts) Usually the place is buzzing which is fun but the overloud repetitive music meant it was impossible to hear the people next to you properly let alone the server. All in all I'd be wary of dining there again

Salads on the belt were lovely and just how I remember them haven’t been here for a while Tuna tartare really disappointed me very mushed up and not nice to eat at all Rolls on the belt good