Prezzo - Brentwood

Five of us went to Prezzo in Upminster and were underwhelmed by the service and the food. Granted it was midweek, but the whole point of going to a restaurant to eat it to be catered for. The table and ambience were fine. The service although friendly, it was sloppy. We were caught between the two. Our waitress worked hard but wasn’t well supported by the Team. Our food was poor at best. Our starters arrived at different times which mean’t that some people were eating cold food. The main courses were a combination of over cooked or undercooked. I had the ‘mushroom risotto’ for a main. I’m sure it wasn’t but it couldn’t have been dried/packet food. The consistency was ‘thin’ and it had been most certainly heated/reheated in a microwave. I appreciate all venues are under pressure to reduce costs but there is no excuse to poor food quality in a restaurant especially when a customer is expected to pay for it.

A group of 4 of us visited for lunch on a weekday. It was quiet but cozy, and the waitress was nice. Food didn’t take long, and tasted good we got a risotto, spaghetti, rigatoni and a vegan pizza. It all tasted good, however the food portions were frankly quite bad. The risotto especially was tiny, it was more like a starter than a main yet it cost over £17! We aren’t intending to come back, however we do love the Prezzos in Chelmsford.

Understaffed and staff didn’t listen to order correctly then left waiting for ages for a very underwhelming dessert. This is the third time we have been disappointed and the last.

We went for early Sunday lunch (9/7/23) and everything was great! Given a nice booth to sit in, drinks order taken quickly considering the young waitress was really busy. Wine n beer both perfect. Shared a starter and both had pasta mains and then shared a dessert. All was well presented and tasted lovely. We were delighted as sometimes Prezzo can be a bit disappointing but not this time. Well done to the chef and our lovely waitress. We will be back!

We visited PREZZO in Upminster today and for £105 we were very disappointed! Dry chicken burger, bland bolognese and bland carbonara, really not worth the money next time will will go to wimpy or McDonald’s. Not the first time we have had bad food here so lesson learnt and we won’t be returning