Masala Canteen - Brent

My mother and daughter came to wembley to go to the Dosa Express, but unfortunately there was a huge snake out there. also the other restaurant in south Indian was too busy so we went to this restaurant with the becuase, it was windy and my...Mum is 70 and could not go very far. the tables were occupied with customers waiting for them to eat. a worker approached us about 5-7 minutes later and cleaned the table. At first no menus were bought to table, I had to ask for them what was only a menu. we have decided what we wanted and ordered only when the personal said there are no chats at the moment. I feel that customers should be informed when arrived at the door as my daughter chat and pani puri wanted. around us were families that were very excited and curious about their order. behind us the family told us that everyone waited for a long time, about 1 1/2 hours. we decided to order the starter. paneer tikka was very mild, without taste only red chili curcuma and coriander power, which was roasted. crispy bindi was only tasted. there were no plates given while that came, we asked for popadum while we wait, but only have one. we decided that we do not wait for the main page and decided to set the bill. only 3 employees a family canceled 2 dishes, as they could not wait. overall I will not go back because service and quality of food was bad. they need to improve their communication level between them and offer more services when they are opening up in this pandemic and recruiting more employees.

Excellent place for Indian food (ordinary and southern Indian and indo Chinese,) very good staff and food preparation. my favorite here is masala dosa, which reminds me of bangalore dosa. all good, keep the good work.

We have been 3 times and the food is same high standard, service is good. The place is clean, staff are helpful,

Our visit here was quite simply one of the worst experiences we have ever had in a restaurant. This place is shoddily run with no accountability. We visited on a sunday evening for a pre booked table. On arrival the place was half full but by...no means busy. We were frankly astonished to be told that we could not order any of the chaat dishes as the 'restaurant was too busy ' and they might make mistakes. ' SERIOUSLY??? What kind if indian vegetarian restaurant cant make a bagel puri because they might make mistakes??? This us honestly the most pathetic thing I have heard at a restaurant, just ludicrous. We were not warned of this when booking our table, making our surprise even worse. The food that we were able to order was pretty mediocre. The paneer tikka in the mixed grill was hard and rubbery unfortunately. The only dish that was any good was the masala papad. The final insult was finding out at the last moment the restaurant does not take card and was cash only! Again pathetic for a restaurant this size. When we asked to complain the waitress said there was no manager on site. In summary A total disgrace !

We went with friends and thought to try this restaurant out, we are all vegetarians and had lots and lots of choices, we had three different curries they all tasted different which was such a culinary pleasure, lovely hot naan bread cooked in a tandoor,...mmmmm... will definitely go again and again