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Contribuiți la feedbackI have a bit of a love-hate relationship with this place. As a customer, I’m satisfied, but as a delivery driver, this Taco Bell consistently has the longest wait times for orders. I waited nearly 40 minutes tonight, and I know my customers felt the same way. If you're ordering delivery from here, be prepared for a long wait—it's best to order before you get too hungry, which feels a bit counterproductive. On the bright side, the other drivers and I often come into the lobby, and I can see how much the workers are trying. They really work hard, so please be kind to them—even if you have to wait a while.
The experience at this Taco Bell tends to take longer than visits to other locations or similar fast-food restaurants. Even when I order through the mobile app, my food is often not ready and mistakes are made frequently. It's essential to double-check your order each time. When I asked the staff member if they had included fire sauce in the bag, they assured me it was there, but when I checked, it was missing. I had to return because they also forgot another item, and it took 12 minutes to resolve the issue. On the positive side, the staff is generally very friendly, and when my order is correct, the food always meets my expectations.
The food was good, typical of Taco Bell. However, this location has the slowest service of any Taco Bell I've ever visited. It took about 30 minutes to get our orders while we were eating, which has been the average wait during my last two visits. There won't be a third trip for me. The restaurant wasn't even very busy, with only a few people sitting and waiting for their orders. I felt sorry for the delivery drivers who had to wait as well.
Every time we come to this place, it takes forever to get the food – in the drive through 20-40 min. and every time at least one article was wrong, I propose to avoid this place. edited to add: I think they need more employees. they are always muddled and need more help!
This is the third time in a row that there has been an issue ordering food from this location I just paid almost $20 for three burritos apparently because they do not know how to either pack an order or give out the right ones. And when I explained that my order was all wrong they tried to tell me that it was my order and they had a line of people to get too.!!! And what’s really sad is both this Taco Bell and the one on Wheaton way are just as horrible
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