Victorian Grace Tearoom - Brandon

After reading the reviews, I was disappointed to learn that the restaurant had changed owners. I knew the previous owners personally, and the quality of the food was always exceptional. I am deeply saddened to see how poorly the new owners have managed the place and compromised the food quality. This used to be my favorite place to visit whenever I was in town, but I don't think I will be returning. Farewell Victorian Grace, you will be missed.

My granddaughter had a great time visiting with Elsa at the restaurant. The menu didn't have any options like chicken nuggets that she would eat, but the PB&Js were okay, though she didn't like the jam. The turkey sandwiches had mayo already on them, so she didn't want to touch those either. The egg salad and cucumber sandwiches were delicious though. There were plenty of options for the adults and they even offered seconds and thirds. The tea was also very good. The kids had a lot of time with Elsa and she made it a special experience for each child, keeping the magic alive in their hearts. It was a bit expensive, but it was worth every penny to see my granddaughter having fun.

The restaurant has new owners who are making an effort but could benefit from more training. It would be helpful if they explained that there is a new menu under the new ownership. When we visited on a Saturday, we were expecting the delicious chicken and wild rice soup from before, but it is now very different. It would also be good if they informed customers about what ingredients are in each dish before preparing it, especially for those with allergies. I was told that I should have looked at the menu when I made the reservation online and that modifications would cost extra. Additionally, prices have gone up and the teas are different. I gave the restaurant two stars out of kindness, but I will unfortunately miss the old Victorian Grace and will not be returning.

We use to come in here quite a bit and it was fun. Welcoming and warm. We went yesterday for the first time in about a year. It now has new owners. The price went to $30 which was very high and not worth it at all. Lets start with the entrance. Its plain, stripped of all character and it smells musky. We were sat right next to the only other customer in a very small room. The waitress/owner speaks way to loud under the circumstances and you can't hear your own table over her. My lady...ever time I heard that I wanted to punch her. My lady is not my lady it is milady and it was a word used for foreign French speakers. Therefore, its being used incorrectly and pronounced incorrectly. Sounds horrible. We were told there is only 1 pot of tea per table so we had to agree on a flouvour. NEVER in any tea room have I been in that that was the case. $30 a person and we couldn't have what we wanted and had to share. Really? Then there is the soup. It was cold and called chicken and rice. It was green in a plastic clear bowl that looked like something from the dollar store sold in a 4 pack. I tried adding salt and a lot of it and it helped mildly but it wasn't good. Then there were the sandwiches served on cheap white dollar store bread. Dessert was a make of something they called chocolate with roasted marshmallow. The chocolate tasted like unsweetened coca and the marshmallow was like cement. There was a roll with apple that was her favourite and it was nothing more than Pillsbury cinnamon rolls served in bite size with some tiny apple shoved in it. We all know what happens to those rolls when they sit right? That is right they get to be hard as freaking rocks. Then she actually gave a last call on the tea and took our pot away but we were welcome to sit. We declined and left. horrible. Even letting them know it was bad they acted like they were so shocked. We were told they will be moving locations but we will not be by to see it. That was very expensive and horrible service. The food wasn't worth anything. We could had gone to Outback and at least gotten a steak and sweet potatoes with salad. Split a dessert with tea and tipped for that.

Went here 2x. First time back in May for Snow White one, then in June with Ariel. The second visit was accompanied by unfortunate breakdown of the A/C at the venue. It. Was. Hot. like Ariel would have been boiled alive in the water hot. But the staff and Ariel the actress made the most of it and the girls really enjoyed! I do slightly wish that the food was a little more plentiful for the price. I've been to other high tea places and the sandwiches and desserts offered in others are a little extra, but here you get a Disney Princess so maybe that is the trade off