Penn's Fish House - Brandon

I went thru the drive thru, was immediately put on hold. Waitress came back a few minutes later took my order. I pulled around waited behind the only other car in line for a good 20 minutes. They finally handed that lady her 1 little bag. Ithought ok, maybe they 're cooking to order. At least it 'll be hot fresh. I sat there another 5 minutes before the waitresscame to the window with my ticket. Almost $18 for the regular catfish shrimp combo with fries, coleslaw a sweet tea. I washome within 10 minutes (haven 't been to Penn 's in forever was READY for it! To my disappointment, there were 4 tiny littleovercooked rubbery shrimp, 4 tiny little overcooked rubbery pieces of catfish, a ton of overcooked tough hard fries, 3overcooked dry hushpuppies a little bitty cup of coleslaw. All of the food that should have been hot fresh was cold stale the coleslaw was just about at room temperature. The tea was light colored tasted like pure sugar water. And I don 't knowwhat that stuff is that they 're trying to pass off as cocktail sauce, but that ain 't it. It was more like watered down Ketchup. The coleslaw tartar sauce were the only things that were decent, but I 'm sure that they came pre-packaged from Sysco anyway,so... Do better, Penn 's... PLEASE! I couldn 't eat anything beyond a sample bite of everything. I sure wasted that $18 ???????

Food was not good. Fish had no taste and fried hard. French fries were hard. Hushpuppies mushy. I ordered whole catfish and received catfish filets for $14.05. Very overpriced for what I received.

I ordered 10 pieces a la carte and waited over 10 minutes, so I expected the fish to be hot and fresh. My biggest mistake was not checking the box before leaving. Each piece was $2.50, but three of them were so small that they could have been combined into one. I ended up paying $25 for just a quarter of the size I expected. I won't be returning to this place again.

This is one of the worst restaurants I have ever visited. I waited nearly an hour for my food while I had my two four-year-old daughters with me. I noticed that those who complained received their meals before those of us who didn't. The woman at the cash register displayed extremely poor customer service. Overall, this place is just awful, and I can't adequately express how disappointing it was.

The service was satisfactory. However, the portion sizes were quite small, and the shrimp was overcooked. Some items seemed to have been left under the heat lamp for too long. I noticed a mix of fresh and older food, which affected the overall taste, making everything seem similar. On a positive note, the fried green tomatoes were delightful and cooked to perfection. I also appreciated the updated tables.