KFC - Brampton

I ordered the "Big Boss + 1 drumstick" combo for $9.49 + taxes.

This location is disgusting, the food was unedable, the fries were cold and dry, the chicken was from yesturday, it's a good thing I paid extra too have chicken breasts in my bucket, oh yeah you have too pay for chicken breasts, who does that!!, that's the only thing that was edable, the potato salad tasted like I was eating swamp mud, yuuuucckkk!!!!, super gross, I'm so pissed, I threw everything out, this is the only location in that whole area of Brampton, And it's not even the first time that this has happened too me there, I said to myself let's give it another try, never again I was debating either, kfc or Popeyes, and I always go too Popeyes, it never lets me down, POPEYES IS WAY BETTER THEN KFC, Popeyes puts kfc too shame in my book, I was that close too going back there and throwing my food and those people who make it, whoever owns this location, needs to check themselves, BIGTIME!!!, A good friend of mine has a nice little office at the CFIA, I think I'll give him a call

Today, I went through the drive-thru and ordered a 2-piece original combo at this restaurant. They forgot to give me my drink and only gave me a half cup of beverage because the machine wasn't working properly (even though I saw them pour drinks for others). When I drove away, I realized they had also forgotten to give me the fries and salad that were supposed to come with my meal. I only received two pieces of chicken. If they don't hire employees who care about their jobs, they should consider closing down.

Every month we use the drive-thru at this restaurant, and without fail, there is always a mistake with our order. This time, we ordered from both KFC and Taco Bell, and while the KFC order was correct, there was no Taco Bell food included. We only realized the mistake once we got home. My wife, who was hungry and had ordered the Taco Bell food, had to drive back to the restaurant. While she waited for her correct order, another customer came in and also complained about errors in their order. I understand that mistakes can happen, but this seems to be a recurring issue. The manager should improve the quality control process to prevent these mistakes from happening in the future.

I ordered a KFC Fest to go at 4:48, but didn't receive my order until 20 minutes later. I requested chicken pieces instead of chicken wings, and was told it would take about 8 minutes. When 5pm came around and my order still wasn't ready, I inquired about the delay. The staff informed me that they were almost done. At 5:05pm, I asked to speak to the manager. The manager apologized and offered me a complimentary side. I expressed my disappointment and advised others to think twice before dining at this establishment.