Tropical Smoothie Cafe - Boynton Beach

Awful location with lazy and disrespectful staff. I would rather drive to another place than deal with them again; they've lost me as a customer. The girl with the burnt arm is rude and unprofessional. You can try to get there early, but it's a waste of time because they're never prepared, even if you arrive 20 minutes in advance. I'd much rather go out of my way and travel farther than put up with their service.

This restaurant is not worth your time. The service is poor, and I often find myself driving much farther to go to another place just to avoid the long wait and receive much better service. I do not recommend it.

I really enjoy Tropical Smoothie; their food and smoothies are fantastic! However, the customer service at this location is very disappointing. Instead of informing us that our order was missing, we had to bring it to their attention ourselves. When we decided to switch to chips, they made the process unnecessarily difficult for us. It’s just basic courtesy. My husband received the wrong salad dressing, and my smoothie was bland, watery, and tasted like old ice from the freezer. I definitely won’t be coming back to this location and would recommend going to the Delray site instead.

In ordered 4 combo smoothes came out, but foods had to wait for 45min, they are not organized, they take orders from going intos and more and more confused.... they need better management. Other customers are waiting for me and where false orders are given. And the online orders come again and again and add to confusion and mistakes.

Single most horrific experience I?ve ever had. Placed an online order at 1:15 saying it would be ready at 1:40. Received my smoothies at 1:52 and my food at 2:11. Now I?ve been working kitchens for a long time and I understand things can get busy. The real issue under lied with disrespectful employees. Not only yelling at each other but when I told them I had missing items and was waiting they brushed it off and gave rude and snarly responses. On top of this a employee ordered food after I had been waiting for 15 minutes and got their food over 15 minutes before I received mine. Two people ask for refunds and to leave while I was there due to orders being messed up multiple times. I am never one to complain but this experience has been the worst in my entire life. 55 minutes for 2 smoothies and 2 sandwiches while a employee waited 10 for there wrap and smoothie.