Baskin-robbins - Boyce

The staff at the restaurant would not allow us to order ice cream from the counter. The manager informed us that we could only order ice cream through the drive-through.

I drove over an hour to pick up an ice cream cake that the person said was available, with more in the freezer, only to find out that was completely false. They did not have the cake I requested. The person did not apologize. I was very frustrated. Why would you tell someone that if it wasn't true? I feel like they should reimburse me for the gas and time wasted.

Wonderful stop! This Baskin Robbins connected to a Dunkin' Donuts was a great find. The service was excellent, with staff eager to help and friendly faces. The ice cream was delicious and the interior of the place was clean and modern. It was convenient to stop in and continue on our journey. I only docked a star because it's a chain, but I would definitely stop here again if I had the opportunity!

This was a fantastic stop! It was a Baskin Robbins that was connected to a Dunkin' Donuts and I was very pleased with my visit. The service was excellent, with a helpful and friendly staff. The ice cream was delicious, and the interior of the restaurant was clean and modern. It was convenient to stop here and then get back on the road. The only reason I didn't give it five stars is because it's part of a chain, but I would definitely stop here again if given the chance!

I had a really bad experience at the drive-thru tonight at 8:55pm. The young lady working there had poor customer service and could only respond with "nope" to most of my questions. They were out of Gold Medal Ribbon for a month now and didn't have any idea when they would get it back in stock. When I asked for a Chocolate Chip shake, they didn't have that either. Overall, I was very disappointed with the service and probably won't be coming back. The manager or owner needs to improve their inventory management, especially for popular flavors. Customer service training is also necessary for the staff.