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Contribuiți la feedbackSo much better than the Louisville Rd location. Employees are always professional, considerant, and friendly! Can't say much about the rest of the food, but the spicy chicken sandwich has never disappointed at this location. Always plumb, hot, and juicy, while the fries are always fresh. Keep shining Popeye's on Nashville Rd!
Just logged on for my first ever review! To tell you this place is the worst Popeyes location I?ve ever been to. Now don?t get me wrong I?m a huge advocate for Popeyes! I have told countless people that Popeyes will cater my wedding. But not this one. 8 out of the last 10 times I?ve been here, my order has been wrong. Whether they forgot the sauce, switched up my sides, shorted my tenders, and sometimes just flat out forget food items that I paid for. I?m over it. If you?re looking for some better service and more quality food, Slims Chickens is across the street and I get excited for the day they run this Popeyes out of business.
Amazing staff that actually care about the customer and the order. I talked with Danielle and she was an absolute sweetheart! Super helpful and patient with me while DoorDash was being difficult with them all day. Overworked staff should be paid more $15 minimum wage for all the employees!
This location would be so much better if they work on their customer service skills. While I understand that this is a busy, understaffed location, being polite rather than passively aggressive to your customers will go a long way. Simply smiling and addressing waiting customers, letting them know you will be with them in just a moment is a quick action that can be done instead of ignoring and than catching an attitude when they say they?ve been waiting a while. I am writing this review as a witness to bad customer service and hope that this is something that will be worked on as I visit this location often..
This is the worst location in Bowling Green . My order is never correct. Today I was given someone else's order. Drove back with my receipt and the order . They knew I had the wrong order and was given hard small wings and barely filled my sides. No apologies, coupons,or dessert was even offered. I will never return to this location. Oh and never answer the phone.
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