Charcoal Chicken Company - Bournemouth

Nice food. Place toasty warm. Staff really helpful without being your face. Wraps and Burritos are massive.

Called in this restaurant in passing and so glad we did. Service was exemplary and staff were so happy in their job and the duty manager was on top of everything. We had the 2 for 1 Wednesday deal with sweet potato fries which were...fabulous. The waitresses were so sweet we felt we we had be coming for years. Overall top notch in all departments and more than happy to recommend as 5 .

I visited this restaurant one evening and attempted to order two beers from the drinks menu, but was informed by the staff that they were unable to serve alcohol. I assume this may be a licensing issue, in which case they should remove alcohol from the menu. After ordering food, I was asked to pay immediately, which seemed unusual for a restaurant. When the food arrived, I requested gravy but was told they only had garlic mayo. Despite my preference for gravy, they brought out garlic mayo instead. The music being played, which included explicit rap lyrics, was not appropriate for a family restaurant. The food itself was good, although the chicken breast was a bit dry. Overall, the service and presentation need improvement if this establishment wants to succeed. I am unlikely to return in the future.

Went yesterday 5/9/2017 late lunch. We were the only two customers The waitress was EXCELLENT .Nachos were good However my husband ordered half chicken £6.50 with peri peri sauce but came with just the chicken no little bits of lettuce or anything delivered on a...black plate and a plastic bottle ketchup size of peri peri sauce which cost 50p for him to help himself. All in all £7.00 the Tuesday deal of the day was a whole chicken for £6.00 but we were not told this Very rustic with kitchen paper towel on a wooden pole quite a nice touch. I was glad I tried it but will not be back We were on a Table pouncer deal My wrap was pretty good but a bit overpriced They are now under new management and do not have a licence yet. Sorry no ice for the water which was £1.50 per bottle. Asked to move because there was a spider above us

We only tried this place a few weeks ago, but have since returned several times. My wife and I, and some other members of the family we recommended the place, think it's great. Every meal was extraordinary. Really delicious and well cooked chicken and very generous portions. That's not like your average chicken withdrawal, it's a lot, much better. The Katsu Curry Wrap is fantastic, the wings are excellent and even her corn on the Cob is Fab. Very recommended.