Firehouse Subs Bradley - Bourbonnais

The deli meat was of poor quality and gave me a terrible headache. I could barely finish my sandwich. It seems like they don’t want to make sandwiches here. To top it off, the lady who served me didn’t even say thank you. It’s disappointing. The staff needs to remember that they’re there because of customers, not the other way around. It feels like they think they’re doing us a favor. I’ll be telling everyone about my experience. It would be better if they shut down this place and made way for a restaurant that actually values its customers.

The food was delicious and there are plenty of options, including gluten-free sub bread. The sandwiches are fantastic, and the gluten-free option adds versatility to the menu.

It seems nobody's interested. I'm tired of begging for a thank you. Could go somewhere. Online order. Go to the window. She's throwing the bag. Nothing. Subs were okay. I saw thrown together. The brisket was full of barbacue sauce and meat is less and less, but additional 6 to 7 dollars for more. Overwhelming lot of sauce. Dribs from the sand. A toddler put my sand together. Subs and service were better. I wanted to drop quality and service. I thanked the employee when she left and said nothing. Respect and politics go far.

I'm probably biased as I know the management, but the business has an amazing morning shift, but night shifts are hard, depending on which days you go. But I swear to you a sandwich you can get from a bad day of workers or a good time of workers.

I talked to the owner for a good half an hour. she was very friendly, the staff there was good too. everyone is trying their hardest right now and it's so nice to see restaurants still caring about their employees Because they know it's rough right now. moral 10/10, food 10/10