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Contribuiți la feedbackBeware of the payment process at this restaurant, as they often try to overcharge. During our visit last night, we noticed that the prices for the same beer seemed to vary. The promotion stated 2 beers for $8, but when we tried to order another round, we were charged $10 for 2. Despite pointing out the promotion in front of them, the staff still charged us the higher price. Additionally, on a previous visit, we ordered 5 beers but only received 4, with the bartender then claiming he gave us all 5. This was clearly a result of poor service, as he seemed unable to serve multiple customers accurately. When we raised our concerns to the manager, she reacted defensively and unprofessionally, refusing to address the issue with the beers. Overall, our experience was marred by this disappointing customer service.
We went for a drink and something to eat. The place looked nice. The young girl at the bar was clueless. She didn’t know what was a bitter or what was an ale. Ended up with my partner having a good half and me a pint instead of the other way round. My partner asked if they did food and she said no. We moved outside with our drinks and when we were leaving we noticed some people at a table with a food menu so my partner said to her “just one thing you said there was no food”. She replied “yes just the bottomless brunch”. My partner said that’s food”. She just looked clueless and walked away. The place was empty, now we know why lol. Anyway went to Prezzo and had a lovely meal. They should just shut it down
Went for an afternoon brunch this afternoon, we all had the drivers package as we were driving. The strawberry whizz was very nice but that’s the only thing of the whole afternoon. Staff weren’t bothered, lacked enthusiasm, when we tried to get their attention they turned to play with straws. A flat white and latte were ordered and they were untouchable as they were just milk. Waited for over an hour on the pre ordered food, on the all day breakfast the sausages were black, uneditable. Tomatoes weren’t grilled, baked beans thick from being in the microwave too long. Toast was rock solid, the same with the avocado toast too. The poor people who had waffles had two supermarket waffles with a couple of raspberries thrown in. Eggs Benedict was scrambled egg not poached. For £15 per person it wasn’t worth any! Luckily the company of my friends made up for the supermarket overcooked food and undrinkable drinks.
I would not recommend this restaurant! It took the entire hour and a half for everyone to receive their food. Plates were brought out in small batches, with long waits in between. They did not have skewers with salami, so they substituted bacon. They also did not have hog for the loaded fries, so they put chicken nuggets on top instead. When they ran out of chips, they served the last few with a pile of hash browns. Our reservation was made weeks in advance for a large party, so they should have been better prepared. Despite pre-ordering our food, the service was still slow and disorganized. The cocktails were mostly ice and leaves with little alcohol, and tasted mostly like mixer. I would not recommend paying £35 for this experience. On a positive note, the driver's option at £15 was a good value, and the breakfast and mocktails were enjoyable.
The restaurant is a lovely place with friendly staff and a good selection of cocktails. However, I must say it is quite expensive. During our Christmas party with 12 people, two of us treated the group to shots of a jam donut. We were shocked to find out that it cost £60 for 12 shots, which is £5 per shot. In my opinion, this is too pricey for a small town like Boston. Apart from the high prices, the atmosphere is pleasant and the staff are friendly (just make sure to double check the prices before ordering).