Southgate Brasserie - Bolsover

The venue is stunning and the atmosphere is beautiful. The food was just average for a work party, I've had better elsewhere. The drinks were ridiculously expensive, it felt like I needed a bank loan to afford them. They are really overcharging for drinks. Because of the high prices, I wouldn't return to this restaurant.

We were so disappointed with the afternoon tea service at Van Dykes. We had to get up on 3 occasions ask for tea milk, the cream tea was below average, a dry bun that looked like a child had made, hard Xmas cake a very small trifle which came with no spoon. I asked the waitress if there was a smaller spoon other than a tea spoon she said no you will have to use your knife. Unacceptable for the price of £27, not once did any member of staff come ask if everything was ok or did we need anything. On the plus side the scone was nice!

While we had an enjoyable time at lunch, the service and food was varied. We said to the waitress no onions whatsoever in the burger. It came with raw onions. Why. We pointed it out later to let the chef know that no onions means no onions. Our food was excellent but the portions have shrunk. Our guest asked for ice cream. It was only 2 mouthfuls. Not on. Think you’re keeping prices the same but reducing portions. The room itself is charming and a good atmosphere. Some trainee staff were doing their best, but a busy Sunday lunch service is no place for a novice. We will return but we will be wary. A waiter asked if we had any allergies. We don’t We have strong dislikes which need to be listened to.

Staff needed training and came across as unprofessional and rushed. asking to take plate while still eating) Food was basic and ambiance of a airport canteen. Very disappointing. . I’d driven past this place several times and always thought it looked lovely , I went on a dinner date on Friday evening and to be honest I was embarrassed for them. Needs a good manager with an eye for detail and standards. No class. Over priced . Big let down . Sorry .

We have dined at your restaurant on multiple occasions and have always enjoyed our experience. However, yesterday was a different story for several reasons. Firstly, the quality of the food did not justify the £100 we spent. My falafels were burnt and inedible, and there were too many olives on my platter. My partner's mussels were good, but his swordfish was overcooked and accompanied by an excessive amount of olives, making the meal unbalanced. The service, usually excellent, was lacking, with staff more interested in chatting amongst themselves than attending to customers in the nearly empty restaurant. There was a long wait between our main courses and desserts, with no explanation or apology. Overall, our lunch was disappointing and expensive. We have no plans to return to your restaurant.