Ferrero - Bocairent

The hotel is very nice, a building that really impresses when you get closer but immediately you begin to notice maintenance details that are not up to par. Lack of cleanliness, leaves in the pool, trees and grass without pruning, conveys a total feeling of neglect. Some pool tiles were loose, with the risk of cutting yourself. The restaurant was hands down the worst experience, all pre-cooked, no fresh food that took forever, and poor service. We have come to know that a lot of staff rotate due to non-payments by the company that manages the hotel. We will neither return nor recommend it to our family and friends, a shame because the enclave and the town of Bocairent are really beautiful. Rooms: 1 Service: 1 Location: 4

My daughter wanted to surprise me for my birthday by inviting me to a day pass that consisted of two hours in the pool, a drink and dinner. The surprise, much to his regret, has not been pleasant. For one thing, the pool was littered with leaves and dead bees. We had to tell the boy to come clean it with a net. So far, good, although I would advise you to take care of the flower boxes because they had dead flowers. However, dinner time has been a disaster. We have sat down at half past eight and we have finished now because the service has been terrible. We believe it was the waiter's first day because he had to ask several questions that we had, it took him a long time to serve the dishes and at the table before the starters they didn't bring us olives, bread, or anything to snack on... . The main course took so long that we had already digested the first course and we had no appetite. We didn't even have oil or salt to dress the salads When ordering bread they took a long time because they had to bake it... Anyway, a pity, because the food was not bad. Service: 2 Location: 5

El peor que puede uno alojarse. Sin dudas deberían cerrarlo Rooms: 1 Service: 1 Location: 1

Un hotel ideal para desconectar, con todas las comodidades necesarias. Rooms: 5 Service: 4 Location: 5 Hotel highlights: Romantic

The site is spectacular but lack of maintenance especially in the pool area. In its day it must have had a lot of splendor but they have not maintained it. Rooms: 4 Service: 4 Location: 5 Hotel highlights: Romantic