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Contribuiți la feedbackI used to think highly of this restaurant, but recently their takeout service has been lacking. A few weeks ago, I ordered my usual Rogan Josh curry, which is typically spicy but manageable. However, the curry I received was so hot that it was inedible. When we called to complain, they were rude and asked us to return the curry as proof that we hadn't eaten it. The curry was replaced, but this evening when I requested a medium level of spice, it still came extremely hot and left my mouth on fire. I decided not to bother complaining this time and will be taking my business elsewhere. It's strange because when I have the same curry in the restaurant, it's perfectly fine and cooked to a medium level of spice. I will not be ordering takeout from this place again.
Ordered takeaway last night on Christmas Eve. One hour later it came cold with over half the food missing.we phoned and they said they would call us back in 2 minutes but they didn't. An hour later we received the missing food with still my daughters scampi meal missing. No apologies or nothing. Won't be ordering again.
All I can say is that it was our first visit, all 4 of us had something different and all really enjoy it. Great fast service, very attentive, great food. Nothing else needed. Will be back soon,
Just had a fantastic takeaway the service from ordering to pickup up was fantastic the person on the phone and the gentleman that was there when picked up fantastic and the food was 2nd to none great polite service and value for money the food was terrific thank will be back thank you Neil Sylvia
They very kindly made me a vegetable masala at my request to takeaway, however half way through my meal I bit into a small cube of chicken. I contacted Akash to let them know of their accident to basically be told that I am lying as there is no possible way, not even by accident that they are responsible, I sent a photograph of the offending chicken (at their request as I couldn’t return the meal as my children were in bed) to then be ignored. All I wanted was an apology and reassurance that it wouldn’t happen again. Been eating here for years, they obviously don’t care about their customers so I won’t be returning. They later replied to my Facebook review with a photograph of my order containing my personal phone number. They are also saying that I’ve contaminated it on my side as my partner ordered a chicken Masala, however Our meals were opened and consumed at different times (I explained this over the phone) as I was busy putting my children to bed. 100% impossible, 100% will not return, simply because they are too arrogant to acknowledge and apologise for their mistake. If your vegetarian eat here at your own risk.