Flakes - Birmingham

One of the best places to find delicious fish and chips is at Seaside chippies. I suggested to the cook that their cod and chips should be named Seaside Specials, as they were truly exceptional. The fish and chips were top-notch and a great deal for the price. Even the small portion was surprisingly large. This chippy is fantastic. My friend frequently has orders delivered and is always satisfied with the quality.

I am giving this restaurant 2 stars because my partner enjoyed their meal, but I can't understand why as they admitted it wasn't great once they finished eating. My large fish was once again dry, clearly having been sitting in the display cabinet for hours. I had called ahead before our visit tonight, specifically requesting a fresh piece of cod be cooked as my last experience was terrible. The young assistant assured me that a fresh fish would be prepared, but that was clearly a lie. It is disappointing to see such low-quality food being served. The chips were also very dry and unappetizing. I'm sorry, but Flakes, you really need to step up your game or you will start losing customers. I think I will try the chip shop across the road next time, as the once-great Flakes seems to have declined.

Are you willing to shell out over 8 pounds for a large portion of fish and chips only to receive this subpar quality? The fish is measly, the chips are decent, and the curry sauce is mediocre. Definitely not worth the price. #StepUpYourGame

I have to say I have been going here for years and I really don’t know why? Visiting again this evening because it was local but the attitude from the short young lady, well you can’t call her a lady with the attitude, she was disgraceful. I explained 3-4 times what I wanted for my order and she still got it wrong. I’ve visited with friends and they always ask me to order to not have this person serving them because she always gets it incorrect. Please please please give this staff member some customer service and order intake training. She certainly needs it! How hard is it to order chips with 3 kebabs with the right sauce not just add what you like and mock when you try and correct it. Customer is king but this place does not consider that whatsoever. Appalling applaling service. If you don’t like your job then find something that you do enjoy please. Third time lucky NOT but will NOT be visiting again. I had to tap on a star to rate this but there wasn’t a minus. Regards Dee

Jade the Gem provided outstanding service, and a chicken burger to match. Food was really fresh and delicious. If you come to Moseley make sure you stop by. Thanks Jade