21 Crafthouse Kitchen - Bethlehem

The service was quick and welcoming, the draft beer selection was excellent, and the comfort food was outstanding.

We have been visiting this restaurant for some time, but the experience has greatly declined under the new ownership. The quality of the food was disappointing; the quesadilla was overcooked, the appetizers tasted like they were frozen, and the steak sandwich had to be sent back. Although our waitress was fantastic, she also had to serve as the bartender and hostess, which made for long waits for our drinks. Without a dedicated bartender, the mixed drinks were poorly made and very weak. The owners really need to reconsider their staffing situation—hiring a hostess and some bartenders would help alleviate the pressure on the wait staff. Unfortunately, we will not be returning.

I planned to have a beer, order takeout, and enjoy a meal with my family. I sat at the bar on a Saturday at 4:00 PM and waited about 15 minutes for service, but nobody came to assist me. Frustrated, I decided to leave and went to Carl's Corner, where I had a great dining experience.

I decided to stop by the restaurant since they were serving food relatively late, and I'm glad I did. They have an impressive beer selection and a fantastic atmosphere. I enjoyed the Mac and Cheese, but unfortunately, the wings didn't meet my expectations. I sampled the Chipotle Ranch and Sweet and Sweaty flavors, but both lacked any real heat. The Chipotle flavor was quite disappointing, while the Sweet and Sweaty was just mediocre in my opinion. Strangely, both flavors had hints of lime and coconut, which I found off-putting. On the bright side, the wings were large and meaty. If you're looking for something reliable, I'd recommend sticking to the standard hot wings.

The food took over two hours to arrive at our table. Several tables that were seated an hour after us received their meals, ate, and left before our food finally came. When we did get our orders, the fish and chips were inedible. The batter was flavorless and falling off the fish, which itself was severely overcooked and mushy, disintegrating in my mouth. It was clear that the fish had been frozen and was almost freezer-burned. While the staff was friendly, both the servers and managers could only offer us an apology as compensation for our disappointing experience.