Mcdonald's - Berwyn

The employees are always friendly and they work hard to get quickly order. I always use the app to buy a meal. great offers on the app.

Long line and slow service. waited 5 minutes to order it. 5 minutes waiting to take my order. it took about 10 minutes to get my order. which usually takes 5 minutes, lasted 20 minutes.

You will find more mcdonald’s of these places prices are ridiculously high they will charge anywhere between 15 and 75 cent for serviettes! management and all hired have terrible terrible personalities that no one ever says, thank you or hello or simply common courtesy it is like all women there is always on their menstruation cycle.

If I would have known that this is what I was getting I would have never ordered this trash and got my money back

I ordered a breakfast sandwich at 7:15 ish Then decided at the the window, damn lemme get a drink for the drive back home, after being at work all night a nice iced Coca Cola didn't sound half bad. So I ordered the soda at the window. I pay, drive up, get my items. When the young lady handed me the soda I seen some black stuff on it. I thought whatever. Probably some coffee grounds. Think again. I found cigarette ash and spit in my drink. I ate my sandwich in the parking lot and drank water bottles I always have in the car. Head home and start sipping and I immediately knew that there wasn't just ice and coke in my drink. I got home and practically emptied the cup. And in my findings were cigarette ash and spit on the side of the cup, some kind of tar build up on the straw or ... a loogie. It was Sunday and I couldn't get a hold or corporate that day! So I call the store and the morning manager was a younger women. She did not help. She kept denying that this is truth and was just rude. I had gotten off of work so I'm just to tired to even deal with this. Let alone make a scene. I didn't want to deal with this rude little brat so I waited on Monday. I started a investigation, started with bob the area supervisor and Emily, they're insurance agent. Basically said yeah we're going to just look the other way. The questions they asked me were just stupid to. I'm sure if video was released to the public you'd see some slim ball losing his or her cup and me getting it. I was always weary of going here cause it just of how dirty it seemed. I could never look at fast food the same