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Contribuiți la feedbackWe spent labor day weekend at the Casino hotel with the kids. Put our name on the waiting list and let me tell you..we waited! For about 30 min. In that time, I stood watching and carefully paying attention to listen to be called. The hostess who seemed to be working around 8 on both sat and sun night seated people who came in after us. I watched as she let 5 families go ahead of us. Finally I went up and she claimed she called our name and even went walking around in the restaurant. I found that funny because she lied, didn't look us in the eye. Her response was very snobbish. In the time we got seated, I noticed how she was super extra nice to her race, and she didn't take well to us Native Americans. I observed her actions and brought it to my spouses attention. It was obvious how her manners were towards Hispanics verses the treatment towards Native Americans, rude. I'm not one to jump to conclusions, but this woman should not be allowed to host if she has difficulty towards Native Americans. Especially if it's a Santa Ana Pueblo Casino. Other than the racial experience, the food was great! That's why we went back the second night, and there she was, same attitude. Conclusions were right. She did it again. Please have a discussion with the older Hispanic hostess as the Casino has many diversity to bring in business. And I know these people who got seated with top priority and treated with great privilege, didn't have a reservation.... As I was standing close enough to hear each one ask while she said there's a 20 min wait and took each individuals name. #racist
Overall a sort of average bar Cantina lunchroom. The three taco plate is okay. You do have to walk through a smoke-filled casino to get here. The one very notable thing on the menu are breaded deep fried green chile strips. Those alone are worth wading through the smoke.
Won big a couple weeks ago and when they gave me a food voucher I chose Cantina Rio since it?s fairly new. Wanted to give it a shot. atmosphere was good. Only thing I think management should improve on is helping their staff become better waiteresses/waiters. They?re pretty much all over the place. I kind of felt bad for them because I had a sense they didn?t know what they were doing even though they were trying their hardest. Felt like the only waitress working was the little girl with glasses. The food took forever to come out. Burgers were good. Cesar salad had to much lettuce and not enough chicken.
I recently had my rehearsal dinner here and it was amazing. Will definitely be recommending to family and friends! The servers were on top of any, and everything we needed! We had a big party and everyone was happy with the food and service! I am happy I was able to find a close restaurant with great food and prices. The manager was also amazing he made sure to come around to my guest's, and make sure they and us were happy the entire time! Thank you to the Cantina, staff, and manager Allen
Do not ever go to Cantina Rio! The service was lousy! Waitress was inattentive and we had to keep going up to the bar to get service. We complained about the waitress and then when we left security ended up stopping us at the door claiming we didn't pay our ticket. Luckily I paid with a card and had proof of payment. My friend had to pay twice because she paid in cash and did not have proof. We were the last ones out the door so the waitress may have taken it then accused us of not paying especially since we complained about her. The band was great, but staff kept walking in front of the stage, where there were no tables, during their show. Nachos were huge, but mediocre tasting. It was very slow on a Friday night which I can only assume is a testament to their service! Get a better restaurant in there Santa Anna!