Hanako - Berkhamsted

We booked for Mother’s Day afternoon tea to arrive and be told we hadn’t booked for the food. Just a table. We were given a menu detailing the afternoon tea but no other food choices. Very disappointing and won’t return. The set up was very pretty but the smell was the same as sitting in a florist shop, which is what it is.

A disappointing experience! It was empty and quiet, you can tell they have just opened as there employees were total not experienced enough! They were really nervous and stuttering. They suddenly gave us hot water bottles without evening asking if we wanted them, and they were filled to the brim with water which made the bottle into a ball. They we ordered two coffees and some cake, well I waited 20 mins till I heard them frothing the milk! There was no other customers! Then they burnt the milk, I could hear it being burnt it was so loud! Will definitely not be coming back! It’s a flower shop, not a bar or cafe or anything else! It should just be a flower shop!

Amazing friendly service, gorgeous food. Gluten free options are first class. Overall gorgeous restaurant, food and staff.

My friend and I had a lovely Afternoon for my 60th birthday . Sandwiches, cakes , tea and champagne and the wonderful smell of the flowers. Will definitely be returning

Really great evening at Hanako, great wine and great service!