Charkoal Usa - Berkeley Heights

Pick cutlet sandwich’s are the best here! Weekly regular spot!

This is an awful place that I’m still shocked how discrimination happened in real life. The lady had me waited for more than 15 min to get my ‘too good to go’ order, I asked her why waiting so long and her answer was I needed to sever my customer first. She took out 5 bucks asked me to leave while I questioned her ‘so I’m not your customer?’ No, I didn’t take the money, neither the food, but I’m sure she deserves this review.

The food is delicious and the customer service is excellent!

Ate here a few weeks ago as sit down and ordered ribs. Absolutely disgusting. All fat, no meat and no flavor. Service sucks. I know this isn’t fine dining but jeeez this place has nothing on a Wendy’s. The smoke inside gave me bronchitis.And guess what, stupid me decided to give them another shot…figured I’d get something quick they couldn’t F up, a burger and chicken tenders. Sat down right in front of the register, said hello and waited to have my order taken. Mind you the place was empty of customers. The woman walked by me 5 times in 15 minutes and never took my order. I just walked out. Wțf do you think I’m doing, sitting there looking pretty?I rarely leave bad reviews. You really have to șúçk.

I ordered the beef ribs with yellow rice and beans. The rice was undercooked and tough. The beef ribs were also tough and difficult to chew. They lacked flavor. I was very disappointed, especially considering I paid $30 for a half order! I will not be returning.