Phönix - Bergneustadt

Great New Year’s Eve location. Friendly staff, great sauna and swimming pool too :

Great place to have a good rest after long road traveling through Europe. Calm area, comfortable self check in if needed after reception working hours, quite easy to park and very comfortable room and bathroom couldn’t ask for more : Take in mind that in weekends the breakfast starts quite late.

Nice location and clean room . But I think staff was irrelevant

The reservation was unproblematic and the reception was very friendly. the personal makes what it can.The dinner is average, no highlight, good middle class. could be more regional, for my taste.As a smoker you are sent to the terrace, is ok, however the ashtrays of this year have not been emptied yet. It was cold throughout the house.Room was ok, small but everything there. Breakfast is also average.Ingenious is the coffee.filterkaffee made of a thermoscan..........abspicable.Also the coffee at the bar is not recommended.

Necessary? then I can recommend this hotel. uncomplicated booking, price-performance top, beautiful reception. the personal is consistently friendly and spread good mood. they feel very comfortable. cozy bed, beautiful wellness area and a great view on one side of the hotel. the environment invites them to foot. the extensive range of massages and cosmetics in the wellness area should also be used. also here works a very friendly and competent lady. is guaranteed. was particularly good and delicious to eat. compliment to the kitchen team. I could recover very well and like to come back. Thank you.