Arby's - Bentonville

Would give 5 stars, but for some reason every time I go there, I always miss something. This time I ordered a French dip and didn't get the dips sauce.

This place is great! Great food, great staff, just great!

Went through drive-thru with my fiance tonight and was a little disappointed. We ordered two french dip meals and instead received two roast beef sandwich meals. We called them to let them know the mistake, and were also disappointed in the apathy of the tone of voice of the person on the other end, but he did offer to fix it for us if we came in another day, so that is a bit of a plus. We usually dont have trouble with this Arbys, which is why this review is two stars instead of one, but this was just exceptionally frustrating.

They were short staffed. I stood at the counter probably 10 minutes before getting my order taken. I wouldn't have minded as much but atleast acknowledge me and tell me it will be a second. My food was just thrown together all messy. I think most of the blame falls on the manager. Unless its his/her first time managing a fast food restaurant.

This is my favorite location of the two in Bentonville. The staff so very friendly, they make my group laugh everytime we are here with friendly conversation and helping decide on tasty and fresh treats. I have Never had cold or what tasted like old food from this location nor have I waited more then five minutes when sitting inside. Less time waited in the drive thru(somehow) of course. Every spot in the store is spotless(floors, tables, kitchen, bathrooms) and the staff is very actively conscious of keeping it that way. I come thru every few weeks, but it always looks so nice especially since the renovations. If the fresh food stops you can be sure I'll update my review of this location, but for now when I need my Arbys meat fix this is my location of choice ?