Dunkin' - Belvidere

Martavia greeted me warmly and provided excellent service. The young man who prepared my macchiato did so perfectly. Their assistance was greatly appreciated as I had a long drive to Ohio. Thank you so much!

The woman at the front desk was very rude. She made me place my order on a touch screen when there was no one else in the restaurant, and then just a few minutes later asked me to place my order on a different screen. I was not happy with the service, so I decided to go to Starbucks instead.

Just received my order and wanted to thank the employee who added the cute little faces to our drinks! You are awesome and I love it! They were delicious!

I'm a frequent costumer of dunkin in Walmart, Belvidere, Il. but today I got frustrated with the crews assigned to make my decaf coffee, which i requested to make it half decaf, half hot water as i want it lighter, emphasized it must be hot. . My coffee waslukewarm when given to me and did motvssk me if i want my receipt. and did not receive any apology from the staff. Ithanked herthough but she looked angry. So frustrating.

I would rate 0 if I could. Went in yesterday and ordered online BEFORE they were supposed to be closed. Yet I went in just to be told they couldn?t give me my order because they started cleaning A HOUR ahead. I still have not received my refund and thenumber provided don?t even work. Reporting this service.