Joe's Hideaway - Bellwood

This bar holds a special place in my heart. It was my grandfather's favorite spot, and I believe he even owned the building during his lifetime. I have fond memories of being there as a child and playing games. I visited over ten years ago, and I would love to return the next time I'm in town.

This is the best bar I've ever been to! It's an affordable place that's great for having nice conversations. The atmosphere is very laid-back, and the owner is a genuinely nice man. I've been coming here for 30 years, and they always serve cold beer.

This bar holds a special significance for me. It was my grandfather's establishment, and I believe he owned the building while he was alive. I have fond memories of being there as a young child, playing games and enjoying the atmosphere. I last visited over ten years ago, but I would love to return if I'm ever back in town.

I spent $70 on a large cheese-filled pizza with sausage, along with cavatelli, salad, and calamari. Both my son and husband were unhappy with the pizza, as it was meatless. I also found the cavatelli to be very thick and chalky, while the calamari was overly chewy. During my call today, I requested a receipt, but was informed that they couldn't assist me with that either. I was told that the cavatelli is meant to be thick like potatoes, which I've never encountered before, so I won't be ordering it again. I ended up giving the pizza to my brother, who also complained about it being meatless. My mother ate the calamari, so at least some of the food was enjoyed. However, the customer service left much to be desired. What should I do? Not only was the food service lacking, but I also didn't receive a receipt to verify my charges, especially for the sausage. Maria only directed me to the menu for pricing. Seriously?!!

As someone who works in the food industry, I understand the challenges that can arise, but I found her behavior to be extremely unprofessional. Instead of resolving the issue, she continued to argue with me about our phone conversation. My family lives in Bellwood, and we often dine there, but this encounter was very disappointing. I prefer to support local businesses, especially during these tough times in the pandemic, and I expected better treatment from them.